Community & Health Sector

Problem / Solution Matrix


Example 1

  • PROBLEM

Team is ‘storming’ due to structural changes in the organisation

  • SOLUTION

Team Building day
Monthly team supervision
Module: Go Forward Communication


Example 2

  • PROBLEM

Team Leader new to their position and experiencing having to performance manage staff as a new and challenging experience

  • SOLUTION

One on one Supervision
Role Training for People Who Participate in teams


Example 3

  • PROBLEM

A team member who is not respecting boundaries with clients and other staff

  • SOLUTION

One on one Supervision: this complements and assists the performance management process. The supervisee is assisted to develop the new roles necessary to make the performance management process a success.


Example 4

  • PROBLEM

When the core role of team members is to communicate and coach clients and they are all doing it in their own way causing chaos and confusion. This affects both colleagues and clients.

  • SOLUTION

Modules:
Go Forward Communication
Coach to Grow
Monthly Team supervision


Example 5

  • PROBLEM

Your Team has had a challenging period and needs a fun rewarding team building event. However, the event also needs to be meaningful and as a result create more understanding between team members, which will lead to easier and more productive working relationships

  • SOLUTION

Team building day


Example 6

  • PROBLEM

Teams, especially in the mental health field, need to constantly reflect on their professional practice, get feedback, learn from each other and work in ways that empower the client.

  • SOLUTION

Team supervision (in the early days of team supervision where self reflection is a new concept, the supervision takes on more of a psycho-education role and topics for discussion will be taken from the module matrix).


Example 7

  • PROBLEM

A team is frustrated because meetings are unproductive due to both lack of structure and commitment. Team members are not confident to present an idea or think through a problem.

  • SOLUTION

Modules:
Meet to Make Happen
Powerful Public Speaking
VV TV (Lateral thinking and problem solving)